PRIO SENSITIVE

Dedicated service to protect cargo from shock.

Best suited for sensitive cargo with shock watch and/or tilt watch.

Transport service for sensitive cargo including semiconductor manufacturing machines or medical devices etc.
Careful handling for avoiding shock.
Monitoring at departure, transit and destination airport handling using checksheet.

handling
Other Features
Procedures
Items Acceptable/Airline Route
Documents required・Labels

PRIO SENSITIVE handling

We handle your precious cargo with careful handling from acceptance to delivery.

Acceptance

Conditions check of Shock watch and/or Tilt watch by using checksheet.
Build-up

Careful handling of forklift with low speed and build up at safe space.
Ramp Transportation

Careful ramp transportation and avoid uneven level.
Departure
Arrival
Transportation

Careful ramp transportation and avoid uneven level.
Break-down

Careful handling of forklift with low speed and break down at safe space.
Delivery

Ready for handing over AWB and other documents, and customs declaration within 180 minutes after arrival. *We may not be able to handover your freight in the prescribed time if the flight does not arrive within the customs office hours. *Indicated time is to follow each airport's service standard.

Other features

We guarantee that your cargo will be loaded onto the reserved flight. In the event your cargo cannot be loaded onto the scheduled flight due to weather or other reasons, you will be given the highest priority on the proposed alternative flight.

Service flow

【Consignors】 For your cargo transport reservation, please contact each forwarder (air cargo agency) directly.

Reservation	We accept reservations up to one day before the departure date.
Acceptance	Please contact our sales representative as for the acceptance time varies by each airport.
Delivery	Ready for handing over AWB and other documents, and customs declaration within 180 minutes after arrival.

*Indicated time is to follow each airport's service standard.
*We may not be able to handover your freight in the prescribed time if the flight does not arrive within the customs office hours.

Acceptable cargo・Routes

Acceptable cargo・Restrictions

Acceptable	SKID Shipments (Palletized shipment) with a Shock Watch and/or a Tilt Watch.

Applicable routes/Freight Rates

Applicable routes	ANA group operated flights (excluding Peach flights) Airline charter flight * PRIO SENSITIVE service is applicable only for ANA online route between Japan airports (Narita/NRT, Haneda,/HND, Kansai/KIX, Chubu/NGO, Okinawa/OKA, Fukuoka/FUK and Kitakyusyu/KKJ) and ANA outside Japan airports.
Applicable Routes for Air Japan flights	Bangkok	Not Applicable
	Incheon	Applicable
	Singapore	Applicable
Freight Rates	Between the range of ANA carrier rates and Priority freight rate is applicable for Priority freights. Only prepaid shipments are accepted.

Required documents・Labels

AWB（*Air Waybill）	Please use the regular AWB. Please note the following points when issuing AWB: ・Always state "PRIO SENSITIVE" in the ACCOUNTING INFORMATION column. (If no indication, it will not be handled as "PRIO SENSITIVE".) ・Always state the consignee's phone no. (or FAX no.) and the name of the person in charge in the CONSIGNEE column.
Labels	Please attach the dedicated PRIO SENSITIVE label in addition to the regular cargo labels.