PRIO FRESH

Transportation service of perishable goods without using temperature controlled containers.

Delivering a variety of perishable products to cities around the world through an extensive network while maintaining freshness.

Caution of sunlight and temperature changes
Additional functions can be selected as required.
IATA CEIV Fresh Certification

Three strengths
Handling
Service flow
Acceptable commodities
Required documents ・Labels

Three strengths of PRIO
FRESH

Special handling of perishable

1 Applicable to a wide range of needs for transporting perishable products without using temperature controlled containers.
2 Stores in the cold storage at origin, transit, and destination airports(^*1）
3 Gives priority loading at the origin, priority transportation to the warehouse at the destination, and backup support in case of irregularities.(^*2)
^*1 Due to conditions at airport facilities, etc., Please kindly contact our Sales staff in charge.
^*2 Loading is guaranteed on the reserved flight. If in case loading is not possible on the original booked flight due to weather reason, etc., subject cargo will be handled with high priority, proposing alternative flight.

Optional services can be selected according to customer requirements.

Optional service①: Air transportation with thermal blankets
Optional service②:Road feeder services carried by temperature controlled trucks
Optional service③: Traceability Information
We guarantee that your cargo will be loaded on your booked flight.
*If you would like to use a temperature controlled container, please use the PRIO TEMP: https://www.anacargo.jp/ja/int/service/cool.html

IATA CEIV Fresh Certification

ANA is proud to be the first Japanese airline to receive IATA CEIV Fresh Certification

PRIO FRESH handling

We guarantee that the customers' valuable cargos are carefully handled throughout the entire processes from acceptance to handover after arrival.

Acceptance

Stores in the cold storage at the requested temperature range until the loading begins.
Build-up

Build-up is conducted under environment that avoids direct exposure to sunlight and open air as much as possible.
Thermal blanket installation on ULDs upon request.
Ramp Transportation

Minimizing direct exposure to sunlight from loading/transportation to aircraft loading.
Departure
Arrival
Ramp Transportation

Priority transportation to the warehouse after unloading from the aircraft.
Break-down

Break-down will be performed in an environment that avoids direct sunlight and open air as much as possible.
If additional time is needed to pick up the product, we will store it in a cold storage at the requested temperature range.
*Please contact us for details, as there are different restrictions at each airport facilities, etc.
Handover

Road feeder service for Japan airport-to-Japan airport transportation

A Airport

You may choose temperature controlled trucks instead of normal trucks as an optional service. Cold storage transportation between airports are available.
B Airport

Service flow

[To Our Valued Shippers]For booking and inquiries, please directly contact freight forwarder (or air cargo agent).

Reservations

Reservations

Optional services that can be requested when PRIO FRESH is selected
Option ①: Air transportation with thermal blankets (except Airbus 320 and Boeing 737 aircraft)
By 5:00 p.m. 3 business days prior to the flight
Option ②: Road feeder servieces carried by temperature controlled trucks
4 business days prior to booked date
Option ③:Traceability Information
By 5:00 p.m. 3 business days prior to the flight
Please contact your sales staff for details.

Acceptance

Acceptance

Acceptance times vary from airport to airport with different acceptance requirements,
so please contact a sales representative or check opening hours for each airport.
https://www.anacargo.jp/en/int/location/

Handover

Handover

Handover times vary from airport to airport with different handover requirements,
so please contact a sales representative or check opening hours for each airport.
https://www.anacargo.jp/en/int/location/
*Times listed avobe vary depending on each airport.
*When booking, please inform us with your requested ① acceptance time ② handover time, etc.
*Handover may not be possible within the prescribed time, if in case the flight's arrival time is outside the customs office hours.

Acceptable commodities

Acceptable commodities	perishables
Weight・Size Limits	None. Limits the size and weight that can be carried in the cargo hold of the aircraft. . Please confirm the actual space available at the time of booking
Warehouse facilities	Storage temperature ranges: 2~8℃, -5℃, -15℃. Please check the warehouse facilities at each airport as conditions vary by airport.⇒https://www.anacargo.jp/en/int/location/

Applicable Routes ・Freight Rate

Applicable routes	ANA group operated flights (excluding Peach flights) Departing from Japan only Transportation restrictions may apply at certain airports, so please contact your sales representative or check Embargo. ⇒https://www.anacargo.jp/en/int/regulations/embargo.html
Applicable Routes for Air Japan flights	Bangkok	Not Applicable
	Incheon	Applicable
	Singapore	Applicable
Freight rates	Between the range of ANA carrier rates and Priority freight rate is applicable for Priority freights.

Required documents ・
Labels

The following documents are required for PRIO FRESH services.

AWB	Please use general AWB Please note of the followings when preparing AWB. "PRIO FRESH" must be stated in the ACCOUNTING INFORMATION column. (If not indicated, it will not be handled as "PRIO FRESH".) Consignee's telephone number and e-mail address and name of the person in charge must be statedin the CONSIGNEE column. Applicable temperature range must be stated in the Handling Information column.
Label	⇒Attaching labels to the cargo is at the discretion of the customer.

AWB

Please use general AWB
Please note of the followings when preparing AWB.

"PRIO FRESH" must be stated in the ACCOUNTING INFORMATION column. (If not
indicated, it will not be handled as "PRIO FRESH".)
Consignee's telephone number and e-mail address and name of the person in
charge must be statedin the CONSIGNEE column.
Applicable temperature range must be stated in the Handling Information column.

Label

⇒Attaching labels to the cargo is at the discretion of the customer.

Please download the required dedicated labels for PRIO TEMP from here. ↓↓↓

PRIO FRESH Label Download